When I do receive my e-Ticket?
My flight was changed by the airline, what do I do now?
My title is incorrect, I am not married (Mrs/Ms)
Can I let someone else travel on my ticket and change the name?
Do I have to print my e-ticket or can I show it on my phone?
How do I check in online?
When can I check in online?
Can I get a Boarding ticket printed after I check in online?
Can I check in with the airline if I am already overseas?
If I have check in luggage, can I still check in online?
How much luggage can I take?
My luggage is sporting equipment, how can I arrange this?
I would like to add extra luggage to my current allowance
Can I take my pet with me?
Can my children take the same amount of luggage?
How do I cancel my booking?
What are the costs if I cancel my ticket?
What happens if the airline cancels the flight, is my ticket cancelled?
If I miss my flight or connection is my booking automatically cancelled?
Can I get a booking re-issued if I cancel by mistake?
My name on the ticket is not correct
How much does it cost to change my ticket?
Can I change my flight date if my holiday details change?
My flight was changed by the airline, can I be compensated?
If I am travelling economy can I change my booking to business class?
Do I need a Visa for my trip?
What if my name includes special characters/accents?
I did not receive a confirmation e-mail but I have paid
There is no e-ticket number listed on e-ticket
Do I need to add my Passport details to my booking?
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